FREQUENTLY ASKED QUESTIONS

1. How much do I need to move in? Standard procedure for making application requires the payment of the first month’s rent and an application fee of $45 at the time of completing the application form. A last month’s rent and one-month rent security deposit is due at the time of lease signing.

2. Are pets permitted? Cats are generally permitted in apartment buildings; one animal per apartment. A dog may be kept in a single family house, provided all local ordinances are complied with, and the animal does not create a disturbance to neighbors. Generally, we do not require an additional security deposit for pets, however, the resident must acknowledge absolute responsibility for the behavior and actions of any pet.

3. What are your office hours? Regular office hours are Monday through Friday, from 8:00 Am to 5:00 PM. After-hours emergency service is available by following instructions on our phone que.

4. Where is your office? At the corner of 11th & Bainbridge Streets in Bella Vista. Ours is a first floor office, with our name and logo prominently displayed.

5. How prompt is your response to service requests? We pride ourselves on
prompt response to maintenance needs. Upon moving in, you will be provided a Welcome Packet, explaining our maintenance program. But, we pride ourselves on prompts, professional and reliable service, and know all residents will find that our staff is eager to see that you are comfortable and your needs quickly met.